I just got back from three long, brutal days of training in Atlanta. As part of merging with Delta, we are acquiring several new types of aircraft and all flight attendants must be qualified on each and every one of them. Thus I've endured three days of cramming in hundreds of new facts, new commands, and new ways of dealing with emergencies and then being tested on all of it. Failing isn't an option.

I've concluded that there are no two words in the English language that can knock the sense out of me quite like "Easy Victor." In an emergency situation, when the words "Easy Victor" are heard from the cockpit it technically means the airplane has come to a complete stop. For us, it means Act 1, Scene 1, and we are the sole performers.

It is imperative that we say our lines verbatim and that our actions follow the script exactly. Just when I think I've got my "role" down, I hear those words "Easy Victor" and suddenly I can't even remember the first word of the first line, much less what my hands and body are supposed to be doing.

If a "take 2" is required we are not allowed to be told what we did wrong in "take 1." We think about it and start from "Easy Victor" again. If a "take 3" is required we take a break and go think long and hard about how we're going to perfect our "role" because there will be no "take 4."After three days of numerous "performances" I've decided that I absolutely detest the words "Easy Victor."

Lest you think I didn't learn anything useful I will conclude with something I learned that was helpful (we even watched an ever-so-helpful video on it): Do not send any incapacitated crew members down the escape hatch head first.